Privacy policy
Merruno Privacy Policy
When you visit or make a purchase from Merruno (the “Site”), this Privacy Policy explains how your personal information is collected, processed, and shared.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, such as your web browser information, IP address, time zone, and some of the cookies you have installed. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, as well as information about what websites or search terms led you to the Site and how you interact with it. We call this automatically gathered data “Device Information.”
– “Cookies” are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
– “Log files” gather information such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps to monitor activity on the Site.
– Electronic files known as “web beacons,” “tags,” and “pixels” are used to capture information about how you use the Site.
We also collect some information from you when you make a purchase or attempt to make a purchase on the Site, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This data is referred to as “Order Information.”
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
In this Privacy Policy, we refer to both Device Information and Order Information when we say “Personal Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect to fulfill any orders you place on the Site (including processing your payment information, scheduling shipping, and sending you invoices and/or order confirmations). We also use this Order Information to: communicate with you; screen our orders for potential risk or fraud; and, when appropriate, provide you with information or advertising about our products or services based on the preferences you have shared with us.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site in general (for example, by generating analytics about how our customers browse and interact with the Site, and assessing the success of our marketing and advertising campaigns), as well as for marketing and retargeting purposes.